Privacy Policy
WHOLE EARTH BRANDS, INC. GLOBAL PRIVACY POLICY
Effective as of June 30, 2021
Whole Earth Brands, Inc. and our employees, agents, subsidiaries, and affiliates (collectively, "Whole Earth Brands," "we," "our," or "us") are committed to safeguarding your personal information. We have adopted and implemented this privacy policy ("Privacy Policy") as part of our commitment to protecting your personal information across all of our websites, mobile apps, and other online properties that link to this Privacy Policy (the "Sites"). This Privacy Policy applies only to the Sites, and covers only information collected in connection with your access to and use of the Sites. We encourage you to read this Privacy Policy to learn about how we collect, use, disclose, and protect your personal information and about the choices you can make regarding information you share. Whole Earth Brands is the entity responsible for processing personal information (i.e., the data controller) under this Privacy Policy.
Because we are a global company, this Privacy Policy takes into consideration various privacy regulations and frameworks governing the collection, use, maintenance, sharing, and disposition of personal information. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. In addition, while this Privacy Policy is intended to describe the broadest range of our personal information processing activities globally, the processing activities in some jurisdictions may be more limited based on restrictions under local laws or based on the products and services being offered.
Additional information relating to our practices and the rights of residents in specific countries is provided at the end of the Privacy Policy in the Country-Specific Notices section.
Consent to Privacy Policy
By using the Sites, you are agreeing to the practices described in this Privacy Policy and you expressly consent to provide all personal information to Whole Earth Brands through the Sites, including by email, blog post, social media, or using our shops, as well as to processing by automated or non-automated means, for the purposes indicated in this Privacy Policy and subject to the Terms of Use that apply to the Sites.
Personal Information
Throughout this Privacy Policy, we use the term "personal information" to describe information that can be associated with an identified or identifiable person. "Personal information" may include, but is not limited to, your name, postal address (including billing and shipping addresses), telephone number, email address, payment card number, date of birth, driver's license number, or national ID number.
Changes to this Privacy Policy
We ask that you read this Privacy Policy from time to time. We may modify this Privacy Policy at any time in our sole discretion. If we make material changes to this Privacy Policy that increase our rights to use personal information, we have previously collected about you, we will obtain your consent, where required by law, either through your registered email address or by prominent posting on this page.
The following topics are covered below (click on one of the links below to jump to the listed section):
1. Information We May Collect About You
2. Information We May Collect Through Automated Means
3. How We Protect Children's Privacy
4. How We May Use the Information We Collect about You
5. Do Not Track
6. When We May Share Your Information
7. What We May Do With Your Social Network Account Information
8. How We May Use Cookies
9. How We Retain and Protect Your Information
10. Third-Party Advertisements
11. Business Transfers and Corporate Changes
12. Location and Transfer of Personal Information
13. Links to Other Websites and Third-Party Plug-ins
14. Additional State- and Country-Specific Notices
15. Notice to Residents of the United Kingdom, European Union, India, and Other Non-U.S. Countries
16. Access and Usage of our equalchoice.co.in shop
17. How You Can Contact Us
1. Information We May Collect About You
We may collect information about you when you interact with the Sites, including when you log in to the Sites, create an account, join our mailing list, make a purchase, request a service, request information, communicate with customer service, apply for a job, or upload content to the Sites through various means, including your social media account, which may feed information to the Sites. The information that we may collect includes, but is not limited to, the following:
* Contact information (including name, postal addresses, email address, and telephone number);
* Purchase and transaction information (including payment card information, billing and mailing addresses, and information about the products and services that you purchased);
* Login credentials;
* Demographic information (including age/birthdate, gender, and country in which you are located);
* Information that you provide to us through the Sites regarding your eye color, skin, health, activities, and skincare concerns;
* Social media handles;
* Preferences regarding products and services;
* Information that you choose to submit in connection with your comments or inquiries;
* Photographs and other content that you provide;
* Contact information for others (including email address) when you use certain features, such as "Send This Job to a Friend";
* Occupation, professional license number, license type, license expiration date, specialty skills, and company name (obtained from beauty professionals); and
* Employment history, education history, and other information contained in a resume uploaded through our Site or submitted through an online application form (obtained from job applicants, to the extent permitted by applicable law).
2. Information We May Collect Through Automated Means
We may automatically collect information about the devices that you use to interact with the Sites, as well as information about how you interact with the Sites. The information that we automatically collect may include, but is not limited to, the following:
* Precise geolocation (with your knowledge and consent);
* Location (based on internet protocol (IP) address);
* IP address and other device identifiers;
* Browser type and version;
* Operating system type;
* Language your system uses and country and time zone where your device is located;
* Information you searched for on the Sites;
* When and for how long you visited the Sites;
* Pages you visited while on the Sites;
* Time spent on those pages; and
* Web page that referred you to our Sites.
The information that we collect may be associated with any personal information that you have provided to us.
Your Precise Geolocation. When you interact with the Sites, you may be asked for permission to allow us to collect your precise geolocation information. If you consent to such collection, we may use this information to provide you location-based or targeted advertisements and social media posts; to locate our nearby retail or distribution partners; or for analytics purposes. You may discontinue our collection and use of geolocation information by changing the settings on your browser or mobile device.
3. How We Protect Children's Privacy
Our Sites are general audience Sites not directed at children under the age of 13. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
4. How We May Use the Information We Collect about You
We may use the information we collect about you to do the following:
* Provide Products, Services, and Other Information, including Advertising, That May Interest You;
* Facilitate your transactions, including processing and fulfilling purchases,
* Shipping orders, and personalizing the customer experience, where possible;
* Send you promotional materials and other communications, in accordance with applicable laws;
* Respond to your inquiries;
* Send you email alerts relating to investor relations, if you request to receive them;
* Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, offers, loyalty programs, surveys and market research;
* Deliver advertisements based on your interests;
* Offer you product recommendations based on your interactions with the Sites, including based on your device's precise geolocation (with your knowledge and consent);
* Provide customer service, including recalls;
* Facilitate a sale, acquisition, or change of control of Whole Earth Brands;
* Prevent and detect fraud and other unlawful activity;
* For other purposes described in this Privacy Policy or at the time we collect the information.
5. Do Not Track
Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. However, we do not track your online activities over time or across third-party websites or online services.
6. When We May Share Your Information
We may share the information we collect about you with the following types of entities:
* Affiliates
We may share your information with our parent company, subsidiaries, and affiliates, so that they can provide services to you.
* Service Providers
We may share your information with service providers that help us operate our business and provide our services. These include payment processors, shipping providers, marketing partners, cloud storage providers, and IT service providers.
* Business Partners
We may share your information with our business partners for joint marketing and other business ventures.
* As Required by Law
We may disclose your information as required by law or to protect our legal rights or comply with a judicial proceeding, court order, or legal process.
* In Connection with a Sale, Merger, or Business Transfer
We may share your information in connection with the sale, merger, or transfer of our business.
* With Your Consent
We may share your information with other entities or individuals when you consent to such sharing.
7. What We May Do with Your Social Network Account Information
If you link your social network account with the Sites, we may receive information from the social network about you. The information we receive depends on the social network and your privacy settings on the social network. We may use the information to help us improve your experience on the Sites and to communicate with you.
8. How We May Use Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies to enhance your experience on the Sites. The types of cookies we may use include:
* Essential Cookies
These cookies are necessary for the Sites to function properly and enable you to use some of the features of the Sites.
* Performance Cookies
These cookies help us understand how visitors interact with the Sites by collecting and reporting information anonymously.
* Functionality Cookies
These cookies allow the Sites to remember choices you make and provide enhanced, personalized features.
* Targeting Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
You can control the use of cookies through your browser settings. If you disable cookies, some features of the Sites may not function properly.
9. How We Retain and Protect Your Information
We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including any legal, accounting, or reporting requirements. We use appropriate physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee that loss, alteration, unauthorized access will never occur as submission of information over internet is never entirely secure. For any data loss or theft due to unauthorized access to your devices, through which you access or use our website, then in that case we shall not be held liable for any loss or damages as will be inflicted upon you.
10. Third-Party Advertisements
We may allow third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to the Sites and other websites to provide advertisements about goods and services that may interest you. These companies may also use cookies, web beacons, and other tracking technologies to collect this information.
11. Business Transfers and Corporate Changes
In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation of Whole Earth Brands, we may transfer or assign to third parties information concerning your relationship with us, including personal information that you provide and other information concerning your relationship with us.
12. Location and Transfer of Personal Information
Whole Earth Brands is a global company. As such, the information that we collect from you may be transferred to, stored, and processed in the United States and other countries outside of the country in which you reside. These countries may not have the same data protection laws as your home country. By using the Sites, you consent to the transfer of your information to the United States and other countries.
13. Links to Other Websites and Third-Party Plug-ins
The Sites may contain links to other websites that are not operated by Whole Earth Brands. We are not responsible for the privacy practices of these other websites. We encourage you to read the privacy policies of these other websites when you visit them.
14. Additional State- and Country-Specific Notices
Residents of certain states and countries may have additional rights regarding their personal information. Please see the sections below for more information.
15. Notice to Residents of the United Kingdom, European Union, India, and Other Non-U.S. Countries
If you are located in the United Kingdom, the European Union, or another country with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and other countries where we operate. By providing your information, you consent to any transfer and processing in accordance with this Privacy Policy.
If you are located in India, or using the website ending in ".in", in addition to the above stated terms, you are also consenting to the transfer and processing in accordance with the privacy laws of India.
16. Access and Usage of our equalchoice.co.in shop
Additional to the terms and conditions stated in this Privacy Policy, while availing the goods and services from our equalchoice.co.in website, you hereby consent to the collection, transfer, and processing of your personal information in compliance with the privacy laws of India; provided that, any personal information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005, or any other law for the time being in force, shall not be regarded as sensitive personal data or information.
USE OF MINOR INFORMATION
As per Indian laws, any person below the age of 18 years is not allowed to access or use our website and in view of same, we do not knowingly collect, store or transmit data of any person who is below the age of 18 years, however if you have shared any personal data of a person below the age of 18 years, then in that case you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
ACCURACY OF PERSONAL INFORMATION
You have the sole responsibility of ensuring that the personal information you submit in our Sites is accurate and up to date.
GRIEVANCE OFFICER
In case you have any comment or question in respect of the processing of your information, or you wish to withdraw your consent for sharing of your personal information, you can write to our grievance officer whose name and contact details are below:
Name: Rakhi Gupta
Designation: Quality Assurance Manager
WHOLE EARTH BRANDS PVT. LTD.
Address: 403-403A, Global Foyer Mall, Sector-43,
Golf Course Road, Gurugram, Haryana-122002
E-mail: customercare.india@wholeearthbrands.com
Phone: 0124-4077935; WhatsApp No: 7042901645
Time: Monday-Friday (9:00AM to 5:00PM)
17. How You Can Contact Us
If you are outside of India, please contact us if you have any questions or comments about our privacy practices or this privacy policy. You can reach us by email at privacypolicy@merisant.com. You can also write to us at:
Whole Earth Brands, Inc.
Legal Department
125 S. Wacker Dr., Suite 1250
Chicago, IL 60606 U.S.A.
or
Merisant UK, Ltd.
Legal Department
St Johns Court, Easton Street
High Wycombe HP11 1JX
United Kingdom
If you are in India, or you are accessing any of our ".in" Sites, please contact us if you have any questions or comments about our privacy practices or this privacy policy. You can reach us by email at customercare.india@wholeearthbrands.com. You can also write to us at:
WHOLE EARTH BRANDS PVT. LTD.
403-403A, Global Foyer Mall, Sector-43,
Golf Course Road, Gurugram, Haryana-122002
